Cookies on oxfam

We use cookies to ensure that you have the best experience on our website. If you continue browsing, we’ll assume that you are happy to receive all our cookies. You can change your cookie settings at any time. Find out more Accept

Contact us - we'd love to hear from you

We love catching up with our supporters and want to make speaking to us as easy as possible.

Already know which team or department you are looking for? Find them in our contacts directory.

We are here to help

Supporter Relations

Find out about Oxfam's work and how you can support us through donations, fundraising, festivals, campaigning and more. We are here 9am-5pm UK time.

Call from the UK: 0300 200 1300

Call from overseas: +44 (0) 1865 472602

Address: Oxfam House, John Smith Drive, Oxford, OX4 2JY.

Map

Reception

To talk to a particular member of staff or team.

Call from the UK: 0300 200 1292

Call from overseas: +44 (0) 1865 473727

Frequently asked questions 

Please note: calls are recorded for monitoring and training purposes.

Oxfam shops

High street shop support

Find out what you can donate, share feedback, and ask any question about one of our high street shops.

Call us: 0300 200 1333

Email us: support@oxfam.org.uk

Complete our online enquiry form

Find Your local Shop

View FAQs about donated goods

Oxfam Online Shop

Queries about your online shop or Oxfam Unwrapped order. Calls are recorded for monitoring and training purposes.

Call us: 0300 200 1252

Complete our online enquiry form

Update your details online

The My Oxfam App

Update your contact details

Set your contact preferences

Stay in control of how we contact you by post, email, phone or SMS.

Update your Gift Aid status

You can add 25% extra to your donations at no cost to you, if you are a UK taxpayer.

MyOxfam app

See your gift history and how you've made a difference, update your details get closer to our work.

Do you know the team you are looking for?

Share your voice with us

Let your voice be heard. Share your thoughts, ideas and concerns with us. Ending poverty would not be possible without you.

Feedback

We welcome all feedback. Have we made you happy or can you help us improve?

feedback@oxfam.org.uk

Our promise to you

Complaints

Supporter community

Do you want to help raise our profile, improve our income and how we reach everyone? Join our supporter community where you can share your thoughts and ideas.

Join the community

Safeguarding

We are committed to continually learning and improving to protect our staff, volunteers and beneficiaries from sexual harassment and abuse.

Find out more about Oxfam's safeguarding and whistleblowing polices