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Free returns

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£3.95 standard UK delivery

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All profits fight poverty

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© 2015. Oxfam is a registered charity in England and Wales (no 202918) and Scotland (SC039042). Oxfam GB is a member of Oxfam International.

FAQs: Delivery

Unless otherwise stated, we offer a fixed basket charge of £3.95 UK delivery per order, no matter how many items are in your basket.

High value/bulky items dispatched by courier, and orders sent to international delivery addresses, will incur additional charges – please see the specific product pages for further details.

Multiple dispatch locations

If you have ordered more than one item, they may not all arrive together. This is because Oxfam Unwrapped, Sourced by Oxfam and second-hand items are dispatched from different places.

Second-hand items are also usually dispatched by the shop where they were donated and listed on the online shop, so second-hand items may also be coming from varying locations.

Delivery information

Second-Hand (Donated)

Standard UK Delivery (Royal Mail 2ndClass)

£3.95per order (regardless of the number of items).

Items will be dispatched within 7 working days (Monday to Friday, excluding Bank Holidays).

Courier–DHL (used forbulky or valuable itemsover £100)

Charges may vary - Please refer to product page.

You should receive all purchases to UK delivery addresses within seven working days (Monday to Friday, excluding Bank Holidays) afterplacing your order.

International delivery

Charges may vary - Please refer to product page. Please note, not all second-hand items are available for international delivery - Please check product page for availability.

Please allow up to 21 working days for deliveries to non-UK (international) addresses.

Sourced by Oxfam

Standard UK Delivery (Royal Mail 2ndClass)

£3.95per order (regardless of the number of items).

Items will be dispatched within 3 working days (Monday to Friday, excluding Bank Holidays)and be received within 7 seven working days after placing your order.

International delivery

Not available for international delivery.

Unwrapped

Note that if including a ‘Little Extra’ with your gift, your order will arrive in line with ‘Sourced by Oxfam’ Standard UK Delivery timings.

Standard UK Delivery (Royal Mail 2ndClass)

Free Delivery. If you wish to, you will have the opportunity to make a voluntary delivery contribution during the checkout process.

Gifts are processed within 1 working day and received within 5 working days.

International delivery

Charges may vary by location, please refer to checkout page.

Please allow up to 21 working days for deliveries to non-UK (international) addresses.

Can't find what you're looking for?

Speak to our support team. Available from 9.00am to 6.00pm, Monday to Friday.

  • 0300 200 1252 from the UK
  • + 44 (0) 1904 404174 from outside the UK

Email our support team:

enquiries@shop.oxfam.org.uk

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