Wherever we are, we work closely with local people and tailor innovative solutions to their exact needs. It's important people feel actively involved. For example, we'll make sure we build appropriate water and sanitation facilities that are acceptable to the people who use them - especially women and children.
Three key areas are always at the heart of our thinking: people, technology and systems. We make sure we understand and respond to people's needs. We look for technology that will provide a long-term solution to the problems people face. And we look at how we can build systems which communities can ultimately operate and maintain themselves.